Thank you for shopping with CustomApron.co.uk! We want to ensure that your shopping experience is as smooth as possible. Below is all the information you need about our shipping process. If you have any further questions, feel free to get in touch.
Order Processing
Orders are processed Monday to Friday, excluding public holidays. All orders are subject to availability, and we aim to dispatch your items as quickly as possible. Please allow up to 2-3 business days for order processing, although most orders are shipped sooner. Once your order is processed, you will receive a confirmation email with tracking information (if applicable).
Shipping Times & Costs
We offer the following shipping options to get your CustomApron.co.uk order to you as quickly as possible:
- Standard Shipping (15-20 business days):
- Express Shipping (8-10 business days):
Please note that delivery times are estimated and may vary depending on your location and any unforeseen delays with the postal service.
Shipping Restrictions
We currently ship within the United Kingdom. At this time, we do not offer international shipping. However, we are working on expanding our shipping options, so stay tuned for future updates!
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details, if applicable. You can use the tracking number to track your order’s journey.
Shipping Delays
While we make every effort to ensure timely delivery, please be aware that shipping delays can occur due to factors outside our control, including weather disruptions, postal carrier delays, or high-volume periods (such as holidays). If you experience a delay, please don’t hesitate to contact us at support@customapron.co.uk, and we’ll do our best to assist you.
Lost or Stolen Packages
CustomApron.co.uk is not responsible for lost, stolen, or delayed packages once the item has been handed over to the shipping carrier. However, if you suspect an issue with your shipment, please contact us immediately, and we’ll help resolve the matter.
Incorrect Shipping Information
It’s important that you provide the correct shipping information when placing your order. We cannot be held responsible for delays or incorrect deliveries due to errors in the shipping address. If you notice an error after placing your order, please contact us as soon as possible at support@customapron.co.uk to make the necessary changes.
Changes to This Policy
We reserve the right to update or change our Shipping Policy at any time. Any changes will be reflected on this page with the updated date.
If you have any further questions about shipping, feel free to contact us at support@customapron.co.uk. We’re happy to assist you!